Removal from the session due to unmet criteria

During the session a message appears, informing you that you have been removed from the session. The indication of the connection icon at the bottom right-hand corner of the screen is Offline, and you are unable to sign in again.

Cause of the Problem
You were found to be in the wrong demographics or you do not meet other criteria for this session.

Apparently the session host has decided to remove you from the session since you do not meet the required criteria.
The decision is made by the host, who represents the company for whom the survey is being conducted. Unfortunately, there is no way to override the host’s decision. For inquiries, please refer to the panel company who recruited you for the session.

Can’t find answers?
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